Main Responsibilities
BUSINESS & FINANCIAL RESPONSIBILITY :
- Develop and implement sales strategies to achieve and exceed revenue targets, ensuring consistent business growth.
- Build and maintain strong relationships with key corporate clients, maximizing customer lifetime value and retention.
- Identify and capitalize on new market opportunities and segments to expand the company's corporate sales footprint.
- Oversee the sales budget, ensuring efficient allocation of resources to maximize profitability while controlling costs.
- Analyze sales data to forecast revenue, track performance, and provide regular reports to senior management for informed decision-making.
- Ensure all sales activities comply with regulatory standards and company policies. Provide regular financial and business reports to senior management, including detailed analysis of sales performance and profitability.
CUSTOMER FOCUS :
Build and nurture strong, long-term relationships with corporate clients, ensuring a deep understanding of their needs and preferences.Maintain regular, open communication with clients to anticipate their needs, address concerns promptly, and provide ongoing support.Ensure a high standard of service delivery, striving for excellence in every client interaction to foster trust and credibility.Actively gather and analyze client feedback to continuously improve products, services, and the overall customer experience.OPERATIONAL EXCELLENCE :
Streamline sales processes and workflows to enhance efficiency, reduce turnaround times, and improve overall team productivity.Establish and monitor key performance indicators (KPIs) to ensure that sales operations are aligned with company objectives and consistently meet or exceed targets.Work closely with other departments such as Marketing and Customer Service to ensure seamless execution of sales strategies and unified customer experience.Leverage advanced sales tools to automate tasks, track client interactions, and enhance data-driven decision-making.Foster a culture of continuous improvement by regularly reviewing and refining sales strategies, processes, and team skills to adapt to changing market dynamics and enhance operational performance.#J-18808-Ljbffr