Manager Logistics Operations

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.

We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.

Today, we deliver hundreds of millions of food orders, grocery items, and other products per year, to our customers in nine countries throughout the region with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.

Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less! Our philosophy is to ensure we do what is suitable for our ecosystem—our customers, partners, people, riders, and the communities in which we operate.

Job Description

This role will focus on the relationship of talabat Bahrain with its 3rd party logistics partners.

The key task is to maintain and build a strong relationship with all partners across the country, and to ensure sufficient supply at all times.

You will be reporting to the Director of Logistics, and will have a few team members reporting to you.

• Build, maintain & partially own strong relationships with all 3PL partners across the country.
• Create alignment between talabat priorities and 3PL focus.
• Ensure sufficient data is shared to allow for educated directions & improvements in performance.
• Create right incentives / penalties for 3rd parties to improve rider performance.
• Ensure sufficient supply of operators to fulfil order demand.

Be the voice of the 3rd party to Talabat : listen to challenges and find solutions with the internal team.

Qualifications

Additional Information

As part of the talabat team :

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