Head of IT Applications

Overview

To lead the development and IT operations of innovative and novel card, loan, and other financial products. To maintain a highly resilient and scalable IT software infrastructure to support the business operations of companies that make use of services. To ensure steady expansion and retention of our core business through proper business IT operations support. To adhere to strict SLAs with each business partner. To ensure the smooth running of all software systems, core applications, business applications and IT operations. To ensure that risks are identified, documented, and minimized. To ensure business requirements analysis and project management is done properly on any new project. To ensure that secure software development and other security practices are followed and adhered. To ensure that the software development teams are Agile and following scrum methodology. To ensure adherence to industry best practices in terms of compliance and disaster recovery.

Key Accountabilities

• Lead and innovate within the business.
• Demonstrate operational functional excellence (better / faster / more cost effective) through the development of quality Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) with all internal and external clients, and ensure they are achieved.
• Ensure that infrastructure and software are resilient, thereby minimizing downtime of systems to ensure the smooth running of internal and external business operations.
• Supervise technical personnel, which include work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
• Stay current with new technologies, trends and related practices in the industry, and recommend and implement appropriate technologies with the business’ long-term vision in mind.
• Ensure that bespoke developed systems adhere to strict guidelines in terms of design and security (for example proper transactional audit trails and OWASP), thereby minimising the possibility of fraud and unexpected downtime.
• Oversee the protection of data as required by industry compliance guidelines, including data backups and disaster recovery.
• Enforce a transparent vendor selection and procurement process.
• Have an effective and supportive working relationship with the senior management team and UCFS, and key accounts.
• Prepare and give presentations to senior management.
• Serve in a capacity or in such other capacity as the CIO may from time to time reasonably determine and in connection with the business.
• Assist in yearly budgeting activities.

Job-Specific Accountabilities

Job Requirements

Disclaimer This list of responsibilities, accountabilities, requirements and working relationships (job stakeholders)

#J-18808-Ljbffr