CRM Officer (Bahraini Candidate) - Alzayani Investments

We are seeking a dynamic and customer-focused CRM Officer to join our Euro motors. In this role, you will play a critical part in enhancing customer satisfaction, retention, and loyalty by managing and optimizing our Customer Relationship Management (CRM) systems and strategies. If you're passionate about luxury automotive brands and thrive in a fast-paced environment, we’d love to hear from you.

Key Responsibilities :

• Manage and maintain BMW’s CRM system to ensure accurate customer data.
• Develop and implement customer engagement campaigns aligned with BMW’s premium standards.
• Analyze customer data to identify trends and opportunities for upselling, cross-selling, and retention.
• Work closely with the Sales, Marketing, and After-Sales teams to deliver seamless customer experiences.
• Monitor campaign performance, prepare reports, and suggest improvements.
• Ensure compliance with data privacy and company policies.
• Support the execution of loyalty programs, feedback collection, and personalized communications.

Qualifications & Experience :

Why Join Us?