Senior Administration Officer
- Bahrain – Administration Unit
- Corporate Affairs – MBBHR
Join to apply for the Senior Administration Officer role at Mashreq Corporate & Investment Banking Group .
The Admin Officer is responsible for supervising the administrative and security operations of the branch, ensuring smooth day-to-day functioning, regulatory compliance, and effective vendor and cost management. The role provides strategic support to the Finance & Admin Manager while taking ownership of key administrative processes, security controls, and operational enhancements to achieve efficiency, cost-effectiveness, and high service standards.
MIS / People Management
Invoice / Vostro TrackerVendor management and Tracking Vendor PaymentsMonthly expense provisionsFixed asset managementPetty Cash reportsFiling important agreements / documentsInput VAT trackerLogistics
Office Facilities managementBranch Security coordinationHotel & Travel arrangementManage office supplies and stationeryCo-ordinate and manage office eventsOther
Additional support to Finance & Admin Manager in Audits and Budget exercisePerform timely SOP reviews and RCSA’sKey Result Areas
Administrative & Operational ManagementKey Responsibilities
Oversee branch administrative operations and provide direct support to the Finance & Admin Manager in all administrative and branch security aspects.Ensure timely preparation, processing, and approval of LPOs, invoices, and vendor payments in line with ADM and bank policy. Share with CAD for payment settlements.Responsible of processing Vostro payments, and settlement of Nostro outstanding entries.Supervise general office management including supplies, utilities, groceries, and stationery to ensure smooth daily operations.Lead branch extension, relocation, and renovation projects, ensuring minimum disruption to operations.Responsible for the annual renewal of post office box.Responsible for the maintenance of premises, office equipment, facilities, and security systems.Handle mail management, creating airway bills, take and collect mails from / to post office.Responsible of assets capitalization and reviewing fixed assets register, reconciliation and assets write-off.Prepare Inter Office Memo for hiring services and vendors.In charge of CBB dispatching and corresponding.Vendor & Procurement Management
Manage vendor relationships to ensure quality, cost-effectiveness, and compliance.Conduct annual e-screening on all vendors to comply with bank policy.Perform market research to procure the most efficient vendors.Perform TPRM assessment upon vendor onboarding.Negotiate contracts and obtain competitive proposals for procurement and supplies.Ensure adherence to bank procurement policies, unit SOPs, and regulatory requirements.Monitor vendor performance against SLAs and ensure timely renewal of agreements.Custodian of all vendor agreements, ensuring accuracy, timely renewal, and compliance.Compliance, Audit & Reporting
Regularly review, update, and improve SOPs related to admin, security, and procurement.Prepare MIS reports, trackers, and cost reviews to support financial control and highlight inefficiencies.Prepare Monthly Exception Reports (MERs) on deviations and lead RCSA assessments on administrative and security processes.Liaise with auditors and provide timely information / documentation to facilitate smooth audits.Support annual budget preparation and cost optimization initiatives.Financial & Regulatory Administration
Ensure timely payment of all government dues including LMRA, GOSI, utilities, and license fees.Compile VAT data and prepare memos to ensure accurate and timely settlement of liabilities.Security & Risk Management
Responsible for physical security controls of the branch including door access, alarm systems, and CCTV monitoring in coordination with the Ministry of Interior.
Responsible for physical access system, adding / revoking staff access following the access matrix. Perform regular review on the door access.Create annual suitability review report on the third-party outsourcing vendor by performing a physical visit to vendor’s site.Maintain effective document archiving and record management with third party vendor, ensuring compliance with regulatory requirements.Remain available on-call for emergencies and urgent security or administrative matters.Responsible of ensuring the availability and maintenance of electricity power backup systems to support uninterrupted branch operations.Staff & Guest Services
Manage travel and accommodation arrangements for guests, and overseas visitors.Provide administrative guidance and timely support for staff inquiries.Organize internal events, training sessions, and staff engagement activities.Responsible of bank’s branding.Provide internal communication to support engagement and awareness.Responsible of guests and staff’s family visit visa.Strengthen the bank’s service culture by simplifying, standardizing, and continuously improving administrative processes.Qualifications
University graduate with administrative background and experience of 3+ years in similar function.Good communication, customer service, negotiation and office management skills.Excellent command over written and spoken English and Arabic.To be good at handling difficult people and patient with customer.Tact and always in good manner.Well organized and time bound individual.Good working knowledge of MS Office computer skills.Initiative to learn and grow and have precision to details and quality.Seniority level
Mid-Senior level
Employment type
Contract
Job function
Administrative
Industries
Banking
Location
Manama, Capital Governorate, Bahrain
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