Diagnostic Expert

Job Overview We are seeking a seasoned and detail-oriented professional with 5 to 7 years of proven experience to join our team. In this role, you will play a critical part in driving operational efficiency, managing key projects, and ensuring seamless execution of daily responsibilities. The ideal candidate is a proactive problem-solver with a solid educational foundation and a track record of reliability and excellence in their field. Responsibilities To perform all work assigned quickly, economically and to company and manufacturer’s standards. To advice workshop team leader if additional work is required on a vehicle and seek his assistance and authority in the rectification of faults. To supervise and assist with the training of any apprentice when requested by senior technician or service executive. To maintain a high level of competence for the work to be undertaken by undergoing on side training, attending courses at suppliers and manufacturer’s and reading technical bulletins as required. To discuss with customers, problems with the vehicle as requested (total involvement) To ensure the company image of professionalism and quality of service is maintained when dealing with customer To maintain equipment, protective clothing and work areas in a clean, tidy and safe condition. To assist management with the introduction of new methods of work designed to improve efficiency. Qualifications Minimum of 5 to 7 years of progressive experience in a similar role or industry. Possession of a Diploma or any relevant vocational certification/degree in a related field. Strong organizational and time-management skills, with the ability to prioritize tasks effectively. Excellent communication and interpersonal skills to collaborate across teams. Proven problem-solving capabilities and a strong attention to detail. Proficiency in relevant software, tools, or platforms standard to the industry.