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Quality Manager (OCONUS)

Quality Manager (OCONUS)

SOS International LLC.Manama, Capital Governorate, Bahrain
5 منذ أيام
الوصف الوظيفي

Overview

  • This position is contingent upon contract award

SOS International LLC is seeking a Quality Manager for a $50 million / year operation and maintenance (O&M) and life support services (LSS) contract in the Middle East.

The Quality Manager is responsible for developing, implementing, and maintaining a comprehensive Quality Management System (QMS) to ensure consistent delivery of high-quality O&M and LSS across three geographically dispersed sites. This role ensures compliance with contract requirements, international standards, and client expectations, while driving continuous improvement and risk mitigation.

Essential Job Duties

  • Develop, implement, and maintain a QMS aligned with ISO 9001 and other applicable standards.
  • Ensure quality policies, procedures, and plans are effectively communicated and followed across all operating locations.
  • Conduct regular reviews and updates of the QMS to reflect operational changes and lessons learned.
  • Plan and execute internal audits, site inspections, and quality reviews across all three locations.
  • Coordinate and support external audits by clients or regulatory bodies.
  • Track and close out audit findings, non-conformances, and corrective / preventive actions (CAPAs).
  • Define and monitor Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
  • Analyze trends and performance data to identify areas for improvement.
  • Prepare and present quality reports to senior leadership and clients.
  • Develop and deliver quality training programs for staff and subcontractors.
  • Promote a culture of quality, safety, and continuous improvement throughout the organization.
  • Identify quality-related risks and implement mitigation strategies.
  • Ensure compliance with contractual, regulatory, and industry standards.
  • Support incident investigations and root cause analyses.
  • Serve as the primary point of contact for all quality-related matters.
  • Collaborate with site managers, operations teams, and client representatives to resolve quality issues.
  • Provide input into proposals, contract modifications, and process improvements.

    • Minimum Requirements

  • Bachelor’s degree in Quality Management, Engineering, Facilities Management, or a related field.
  • Minimum five (5) years of experience in quality management for large-scale O&M or LSS contracts.
  • Experience working in the Middle East or in austere environments is highly desirable.
  • Strong knowledge of ISO 9001 and other relevant quality standards.
  • Excellent analytical, communication, and leadership skills.
  • Familiarity with U.S. Government contracting requirements is a plus.

    • Preferred Qualifications

  • Certified Quality Auditor (CQA), Six Sigma, or similar certifications preferred.

    • Work Environment

  • Frequent travel between program operating locations.
  • Must be able to work in austere environments and adapt to cultural and operational nuances.

    • Working at SOSi

    All interested individuals will receive consideration and will not be discriminated against for any reason.

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