SATCOM Engineering Support

SATCOM Engineering Support

The SATCOM Engineering Support will assist in several tasks benefiting the enterprise SATCOM program. These duties will include the manipulation and display of SATCOM data, troubleshooting and solving system issues, maintenance of both physical hardware and digital systems, and providing support during live testing and operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manipulate and display SATCOM beam data and assist with processing large quantities of data, as well as field customer questions regarding device aiming and / or movement in beam centers due to satellites' inclination and eccentricity, and field general orbital mechanics questions, primarily regarding geosynchronous satellites.
• Understand and employ the associated tools for tasking, planning, researching and data routing of the SATCOM program, along with tools for operations center support and system health / performance monitoring.
• Provide frequency selection assistance, perform spectral surveys, provide nearly 24-hour technical support to customers in the field, troubleshooting, sharing notifications and answering technical questions.
• Analyze system performance measurements and participate in system level troubleshooting, working with disparate system engineering teams to identify, analyze, and resolve technical issues and verify modifications with enhancements.
• Provide frequency management support, work with users and the broad frequency management community (e.g. FMWG) to help ensure continued access to the RF spectrum.
• Perform day-to-day operational support for the planning and tasking of the operational system, providing systems engineering and integration expertise, addressing planning requirements, gathering and validating for smooth integration to operational system.
• Leverage associated tools for tasking, planning, research and data routing of the SATCOM program, as well as tools for operations center support and system health / performance monitoring.
• Use enterprise messaging services, conduct operational surveys and generate travel cables and system notification to area of responsibility.
• Follow standard operating procedures (SOPs) to provide infrastructure support to customers during live testing and operations.
• Responsible for monitoring network performance and data flow, keeping accurate logs, assisting customers with mission planning, data delivery and providing stakeholder notifications, as appropriate.
• Support new electronic device technologies and software-defined radio (SDR) developments.
• Support systems engineering in satellite communications to characterize usage for new state of the art small form factor (SFF) radios, utilizing best practices and systems engineering principles.
• Document results for distribution to multiple levels of decision-making authorities.
• Operate, manage, administrate, and work with local and wide area networks (LAN / WAN)
• Engage in network administration, system analysis, consulting, system design, installation, and maintenance.
• Maintaining both computer software applications, hardware, telecommunications, and network infrastructure equipment.

EDUCATION

EXPERIENCE

CORE SKILLS / COMPETENCIES

Required Knowledge, Skills and Abilities

WORKING CONDITIONS

SPECIAL POSITION NOTATIONS

SECURITY CLEARANCE

This position description outlines the general responsibilities and requirements for the stated position and in no way is an exhaustive list. The company maintains the right to assign or reassign responsibilities to this position at any time.

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