Overview
Location : Bahrain or Dubai, UAE
Are you a highly organized professional with a meticulous eye for detail and a passion for the dynamic insurance sector? We are seeking a proactive Bilingual Business & Sales Support Specialist to provide essential administrative and contractual support, serving as the critical link between our Sales team, clients, and underwriters.
This role requires a dedicated individual fluent in both English and Arabic to manage the end-to-end sales support cycle, ensuring efficiency, accuracy, and compliance across all documentation and client communications.
Responsibilities
- Contract & Proposal Management
Draft and produce high-quality, customized insurance proposals and quotations for clients in both English and Arabic, ensuring brand standards and technical accuracy.
Prepare and finalize complex legal documentation, including initial drafting of Reinsurance Contracts, Cover Notes, and Policy Wordings.Ensure all client documentation is filed, tracked, and accessible using our CRM system.Sales & Client Relationship SupportManage the full policy renewal pipeline, proactively tracking expiration dates, coordinating with underwriters to secure renewal terms, and presenting comparison summaries to the sales team.
Maintain a rapid communication standard, acknowledging all client and internal emails quickly and routing queries to the appropriate cross-functional entities.Coordinate follow-up activities, client meetings, and administrative needs for assigned Account Executives and Producers.Operational & Cross-Functional CoordinationServe as the primary liaison, connecting the Sales team with cross-functional internal entities (e.g., Underwriting, Claims, Finance, and Compliance) to ensure the smooth, timely flow of policies.
Assist in compiling and analyzing sales reports, pipeline forecasts, and retention metrics for management review.Essential Requirements
Bilingual Fluency : Fluent in both written and spoken English and Arabic is mandatory, allowing for seamless technical and professional communication across cultures and markets.Organizational Mastery : Exceptional organizational and time management skills with a proven ability to manage high-volume workflows, multiple priorities, and tight deadlines.Technical Proficiency : Very good to excellent command of Microsoft Word and Excel for documentation, data management, and report generation.Experience : 2+ years of relevant experience in a Sales Support, Broker Support, or Back-Office role within the Insurance or Financial Services industry.Location : Must be currently based in Bahrain or Dubai, with valid work status or eligibility to obtain one.#J-18808-Ljbffr