Hostess

The hostess is responsible for greeting customers as they arrive and as they leave while ensuring they had an excellent dining experience.

Responsibilities

• Schedule dining reservations and arrange parties or special services for diners and inform the Manager to coordinate the needed preparations.
• Greet arriving customers with a friendly and welcoming approach, seat them and provide menus as they wait for the waiter / waitress to serve them.
• Support in inspecting the serving stations in the dining area to ensure neatness and cleanliness.
• Direct and instruct waiters / waitresses on customer needs to ensure customers receive fast and quality service from the moment they arrive.
• Prepare the workstation, maintain an organized reservation book and always make sure the menus are wiped down, free of spots or stains, and complete.

Qualifications

Seniority level

Employment type

Job function

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