Helpdesk Support

Required Candidate

Profile :

Substantial experience in interacting with customers at all levels

Analytical, troubleshooting and PC skills (Win 7 / Win XP, MS Office suite, Email, etc.) necessary

Basic knowledge and experience in – Network, Operating system, PC / Laptop / Printer troubleshooting

Customer service awareness and skills are must

Excellent communication and inter personal skills necessary

Mature, professional attitude with strong work ethics required

Attention to detail and accuracy and the ability to manage multiple tasks simultaneously

Language Skills :

Good command in English & Arabic (Both writing & speaking) mandatory

Professional Qualification :

University Graduates specialised in IT

Experience : 1 to 2 years