Network Officer - Braxtone Group

The Network Officer is responsible for the strategic development, optimization, and management of the company's service provider network. This role involves identifying potential new service providers, maintaining high-quality partnerships, ensuring compliance with contractual obligations, and enhancing customer satisfaction through effective network management. The Network Manager will leverage data-driven insights to improve network performance, reduce costs, and support business growth.

Reporting : Operations Manager

Key Responsibilities :

• Network Expansion and Optimization :
• Identify potential new service providers and assess their capabilities.
• Develop strategic partnerships with high-quality providers to enhance service coverage.
• Optimize the existing provider network to reduce service costs and improve efficiency.
• Implement tiered provider systems to prioritize high-performing service providers.

2. Performance Management :

3. Risk Management and Compliance :

4. Relationship Building and Retention :

5. Cost Control and Efficiency :

6. Technology and Digital Transformation :

7. Customer Experience Enhancement :

8. Data-Driven Decision Making :

9. Crisis Management :

10. Market Intelligence :

Qualifications :

Typical Working Conditions