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Tele-sales Representative (Bahrain)

Tele-sales Representative (Bahrain)

Braxtone GroupManama, Manama, BH
منذ أكثر من 30 يومًا
الوصف الوظيفي

1. BRIEF DESCRIPTION OF JOB FUNCTION

The function of Telemarketing Agent entails the following :

  • cold calling techniques on prospects
  • persuading potential customers to purchase a product or service
  • obtaining referrals and leads from a variety of sources from lead generation activities
  • contributing to department’s function of collecting data and converting them into qualified leads then conduct sales calls.

2. DUTIES ACTUALLY PERFORMED BY THIS POSITION :

  • Serves customers by selling products via telephone.
  • Contact individuals by telephone in order to solicit sales for goods or services.
  • Recommends changes in products, service, and policy by evaluating results and competitive developments.
  • Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Conduct client or market surveys, and type detailed notes regarding sale or service offered.
  • Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service.
  • Explain products or services and prices, and answer questions from customers.
  • Maintain records of contacts, accounts, and orders in the company’s system only.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Obtain names and telephone numbers of potential customers from sources such as referrals, cold calling, and any other legal means.
  • Assist and support the line manager by taking tasks assign by them when necessary.
  • 1. ESSENTIAL QUALIFICATION REQUIRED (EDUCATION /  EXPERIENCE / SKILLS)

  • Minimum of high school certification
  • Diploma and some form of work experience is preferred
  • Strong communication skills
  • Good selling skills
  • Positive energy and teamwork ethos
  • Excellent written and oral communication skills.
  • Good understanding of the services
  • Be highly computer literate, particularly in Microsoft Office Products.
  • Ability to persuade others to change their minds or behavior.
  • Ability to give full attention to what other people are saying,
  • and to actively look for ways to help people.

    2. Typical Working Conditions

    Normal Working Hours40 hours a week

    Working Timing may include rotating shift.

    Work may require occasional weekend and / or evening work

    إنشاء تنبيه وظيفي لهذا البحث

    Bahrain • Manama, Manama, BH

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