Property Management - Branch Manager

Role Summary

The Property Management Branch Manager is the strategic and operational leader responsible for the entire property management portfolio and team within the branch. This role ensures the maximization of asset value, tenant retention, efficient maintenance operations, and complete compliance with all property laws and owner agreements. The manager is the key liaison between property owners / investors and the operational staff, guaranteeing high-quality service delivery and accurate financial reporting.

Core Duties & Responsibilities (Briefs)

• Portfolio Oversight : Manage and optimize the performance of the assigned portfolio of properties (residential, commercial, retail), ensuring high occupancy rates and rent collection efficiency.
• Team Leadership : Lead, train, and direct the Property Management team, including Leasing Agents, Maintenance Coordinators, and Administrative staff, to achieve operational excellence.
• Financial Reporting : Oversee all financial aspects of property management, including rent collection, arrears management, expense control, and preparing detailed, timely financial reports for property owners / investors.
• Maintenance & Contracts : Manage all property maintenance, repair, and CAPEX projects. Negotiate and oversee service contracts (e.g., security, cleaning) to ensure cost-effectiveness and quality.
• Tenant / Owner Relations : Serve as the primary point of contact for complex tenant disputes and high-level owner communications, maintaining satisfaction and adherence to lease terms.
• Compliance & Risk : Ensure full compliance with all local property laws, health and safety regulations, and legal requirements pertaining to leases, evictions, and property operations.
• Strategic Planning : Develop long-term operational plans for portfolio growth, revenue enhancement, and risk mitigation.

Requirements

A minimum of 10 years of experience in management and leadership.

Benefits

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