Telecom Support Engineer

Introduction

As a Tier 2 Tech Support Engineer, you will support Avaya PABX Systems and assist Tier 1 Tech Support Engineers for PABX. You should possess good technical knowledge and be available to support clients' Telecom Systems round the clock whenever required.

Main Tasks :

• Changing extension usernames
• Extension transfers
• Converting phones to digital and analog (and vice versa)
• Performing basic troubleshooting on telephone faults
• Having a basic understanding of PABX systems
• Being on call to provide support for any critical telephone issues
• Preferably being familiar with Avaya PABX systems
• Telephone cabling tracing and crimping

Experience :

Minimum three (3) or more years of hands-on experience in the same field.

Mandatory Requirements :

Car with valid driver license

Interested candidates can send their CVs to .

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