Receptionist

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross‑border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end‑to‑end solutions to customers in a wide range of industries globally.

Receptionist – Manama, Bahrain

Support administration of reception processes and activities to effectively manage incoming / outgoing telephone calls, visitors to office premises, and general inquiries in line with business needs, stakeholder requirements, Group guidelines, and policies.

Key Responsibilities

• Individual contributor with the ability to work under moderate supervision.
• Requires basic knowledge of job procedures and tools obtained through work experience; may require vocational or technical education.
• Address routine issues, sometimes requiring interpretation or deviation from standard procedures.
• Support delivery of reception processes and activities under supervision.
• Receive and route incoming and outgoing telephone calls at a switchboard or multi‑line phone.
• Enter data and maintain long‑distance call logs.
• Make note of messages and distribute messages in a timely and accurate manner.
• Greet visitors, determine the nature of their visit, issue visitor passes, maintain visitor logs, alert appropriate party of arrival or direct visitors to the appropriate office, department, or employee.
• Answer routine inquiries from internal or external sources about the organization’s location, hours of operation, phone numbers, or email address.
• Support administrative activities such as booking meeting rooms, typing, organizing, and distributing mail, receiving and sending courier packages.
• Comply with established procedures and ensure proper usage of reception processes and policies.
• Resolve recurring routine issues faced during delivery per defined processes, systems, and methods.

Stakeholders

Requirements

We Offer

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site :

Our TOP EMPLOYER prestigious certification attests to our best‑in‑class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have :

Our Vision : The Logistics Company for the World.

Our Mission : Excellence. Simply Delivered.

Our Purpose : Connecting People, improving lives.

Our Values : Respect & Results.

Our Goals : Employer, Provider, and Investment of Choice, Living Responsibility.

DHL Global Forwarding is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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