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Front Desk & Patient Communication Coordinator (منسق استقبال واتصالات المرضى)

Front Desk & Patient Communication Coordinator (منسق استقبال واتصالات المرضى)

Qureos IncManama, BH
30+ days ago
Job type
  • Quick Apply
Job description

Front Desk & Patient Communication Coordinator

Also known as : Front Office Executive | Patient Call Coordinator | Reception Administrator | Client Service Representative | Medical Front Desk Officer | Call & Scheduling Specialist | Guest Relations Receptionist

Location : Kingdom of Bahrain

A leading private institution in the aesthetic and cosmetic medical field in Bahrain is seeking a highly organized and articulate Front Desk & Patient Communication Coordinator to join our reception and admin team.

This role is ideal for someone who excels in handling patient phone calls, appointment scheduling, and administrative support, all while delivering a warm, luxury-level experience for every client.

Key Responsibilities :

  • Answer and manage incoming phone calls and patient inquiries with professionalism
  • Schedule appointments, consultations, and follow-up visits across departments
  • Greet patients and guests, ensuring a welcoming front-desk experience
  • Accurately log patient data and maintain appointment records using the clinic’s system
  • Support the clinical and admin teams with day-to-day front office duties
  • Ensure the reception area reflects the high standards of the clinic at all times
  • Handle confidential information with care and discretion

Requirements :

  • Fluent in English (Arabic is a strong advantage)
  • Based in Bahrain or with valid Bahrain residency
  • Previous experience in a medical, hospitality, or client service front desk role
  • Strong verbal communication and call-handling skills
  • Excellent organizational and multitasking ability
  • Presentable, polite, and confident under pressure
  • Proficient in basic computer systems and scheduling tools
  • What We Offer :

  • A supportive, professional work environment in a luxury medical setting
  • Opportunities for career development in the growing aesthetic and wellness field
  • Exposure to a diverse, international patient base
  • Stability, structure, and the chance to be the welcoming voice of a respected brand
  • Be the first point of contact in a place where beauty meets care and precision.

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