Head Receptionist

Our client is a prestigious hospitality establishment renowned for its exceptional hospitality and commitment to guest satisfaction. Ourclient is seeking a dynamic and experienced Head Receptionist to join our team and play a pivotal role in ensuring the smooth operation of our Front Office.

Key Responsibilities :

• Team Leadership : Lead, manage, and motivate a team of Receptionists to deliver exceptional service.
• Guest Experience : Oversee all aspects of the guest experience, from check-in to check-out, ensuring seamless and memorable interactions.
• Operations Management : Manage daily operations, including scheduling, staffing, and inventory control.
• Sales Support : Collaborate with the Sales team to generate group bookings and increase revenue.
• Training and Development : Provide ongoing training and development opportunities for the Reception team.
• Problem Resolution : Handle guest complaints and inquiries promptly and professionally.

Qualifications :

If you are interested in the opportunity please send us your updated resume to

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