Receptionist
Apparel GroupBahrain30+ days ago
Job descriptionServe visitors by greeting, welcoming, directing and announcing them appropriately. Answer, screen and forward any incoming phone calls while providing basic information when needed. Receive and sort daily mail / deliveries / couriers. Maintain security by following procedure and controlling access (monitor logbook, issue visitor badges). Update appointment calendars and schedule meetings / appointments. Perform other clerical duties such as filing, photocopying, collating, faxing etc. Perform other duties (i.e., gate pass application, salary certificate and NOC request). Assist in OHC requests for designated staffs. Maintain accurate records for the OHC requests. Processing the VIP Tags (Cancellation and Activation) Updating the tracking sheet. Handle sensitive information with discretion and professionalism. Handle inquiries and provide accurate information. Resolve basic complaints or escalate as needed. Maintain a tidy and welcoming reception area. Ensure office supplies are stocked and organized. Relay important messages or information to staffs. Assist in distributing internal notices or announcements. Use office software (e.g., MS Office, booking systems). Operate office equipment (e.g., printers, switchboards). Update calendars and schedule meetings or appointments. Coordinate meeting room bookings or availability. The ideal Receptionist should have 1-3 years of experience in reception or administrative roles, preferably in a professional office setting. Proficiency in telephone etiquette, customer service, and basic office software (e.g., Microsoft Office). High school diploma or equivalent; additional certification in office administration or receptionist training may be beneficial. Strong communication, organization, and multitasking skills. Friendly demeanor, professional appearance, and ability to remain calm under pressure.
Overview
- The position is responsible to welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instruction.
- Maintains security by following procedures; monitoring logbook and issuing visitor badges.
Responsibilities
Record Management
Confidentiality
Customer Service
Office Organization
Internal Communication
Technology Use
Appointment Scheduling
Qualifications
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Receptionist • Bahrain
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