Senior Sales Associate

Join to apply for the Senior Sales Associate role at Apparel Group .

Position Objective

The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.

Key Responsibilities

• Represent the brand and maximize store sales via outstanding customer service.
• Perform operational duties such as store maintenance and visual presentation standards as assigned by the store manager or assistant store manager.
• Greet customers and assist them in selecting the right product.
• Convert window shoppers into buyers.
• Promote the Club Apparel Loyalty Program to encourage repeat sales.
• Follow the company selling guideline (GUEST – Greet, Understand, Explain, Sell, Thank).
• Maintain up-to-date product knowledge for suggestive selling.
• Maintain a presentable appearance and professional grooming at all times.
• Be flexible to work extended hours during the sale period and varied shifts as required.
• Ensure minimal stock loss and accurate inventory management.
• Operate the POS (Point of Sale) and billing counter efficiently.
• Assist with cash handling, issuing receipts, refunds, and accurate change.
• Process payments via cash, credit cards, vouchers, or automatic debits.
• Maintain security awareness and vigilance to prevent loss or theft.
• Adhere to SOP, Loss Prevention Policies, and maintain confidentiality of sales figures.

Merchandising

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