Reservation Agent - Reservations & Communication - Jumeirah Gulf of Bahrain

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Jumeirah Gulf Of Bahrain

Located on the pristine beaches of Bahrain’s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort’s five pools, and book treatments at Jumeirah’s signature Talise Spa.

About The Job

An exciting opportunity has arisen for a Reservation Agent to join Jumeirah Gulf of Bahrain.

The Main Duties And Responsibilities Of This Role Include

• Have full and up to date knowledge of the hotel products and services.
• Ensure all telephone calls are handled politely and efficiently, ascertaining and accurately meeting the caller’s needs using a client oriented approach.
• Check arrival reports : 48 hours prior to arrival and 5 days prior to arrival.
• Handle all reservations through different channels (via email / fax / telephone / website) efficiently. Prepare Pro Forma invoices as requested by accounts.
• Actively participate in maximising revenue through up-selling.
• Follow up on non-guaranteed and waitlisted bookings.

About You

The ideal candidate for this position will have the following experience and qualifications :

About The Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits Include

Primary Location

bahrain-manama

Job

Reservations & Telephones

Organization

MEASA Region (Main)

Job Posting

Oct 22, 2025, 3 : 58 : 25 PM

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