Overview
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POSITION OBJECTIVE - To work along with the company’s motto of fun, festive, and memorable. Entertaining the customers while serving.
Responsibilities
- Decorate cakes to customer specification for nature of design / theme applicable to standards and procedures.
- Decorates cakes and pastries with designs, using icing bag or handmade paper cone.
- Attention to Detail : keep a close eye on decorations to ensure uniform designs; intricate designs require keen eyes.
- Stamina : cake decorators are often on their feet for long periods of time.
- Color Vision : ability to see different colors and hues when mixing icings and creating designs.
- Use specific tools, like airbrush guns, modeling tools and mixers.
- Assemble and prepare soft serve and cakes (or ready to decorate cakes), including decorating with icing, gel, drawings, decorating kits, air brush, edible images and letterings.
- Ensure all cake products meet the Cold Stone standards of quality and excellence.
- Prepare and decorate cake products according to customer specifications.
- Properly and safely operate and maintain Cold Stone cake and soft serve equipment while following all health and safety standards.
- Maintain an accurate inventory of decorated cakes at all times, including backup cakes during holidays, promotions and other peak occasions.
- Keep display freezer full at all times to the proper level with a variety of cakes attractively displayed.
- Conduct sampling and actively sell products; work as a team member to assure constant and consistent quality, service, cleanliness and value to each customer.
- Clean work area, organize and stock needed items; stock and rotate products; keep production area and equipment clean and sanitary throughout shift.
- Inform immediate supervisor promptly of all problems or unusual matters of significance.
- Support and adhere to company standards for Operations, Marketing / Communications and Brand Identity.
- Perform other duties and responsibilities as requested by the Management Team.
- Maintain the required standard of operational hygiene according to cleaning rotas at all times.
- Be aware of restaurant policies and procedures relating to health, hygiene, and fire safety and ensure your direct reports do the same.
- Familiarize with emergency exits and evacuation procedures.
- Comply with the company's corporate code of conduct and values.
- Perform tasks as directed by the Management in pursuit of the achievement of business goals.
Seniority level
Entry levelEmployment type
Full-timeJob function
Management and ManufacturingIndustries
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