Overview
Join to apply for the Assistant Server (In Room Dining) role at Four Seasons Hotels and Resorts .
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About the location
On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.
About The Role
We’re hiring an Assistant Server for our In-Room Dining team at Four Seasons Hotel Bahrain Bay. This role is perfect for someone who thrives in a luxury hospitality environment, enjoys attention to detail, and takes pride in providing seamless service directly to our guests\' rooms.
What You Will Do
- Clear, clean, and set up room service tray tables, chairs, linens, chinaware, glassware, and silverware in a discreet and professional manner according to Four Seasons standards.
- Ensure guest corridors and service landings remain free of trays and debris at all times.
- Anticipate guest needs, monitor satisfaction, and respond promptly and appropriately to guest requests or concerns to ensure a seamless in-room dining experience.
- Stock and replenish supplies including linens, chinaware, glassware, silverware, and condiments.
- Assist with basic preparation of items such as beverages, soups, and toast as needed.
- Deliver food and beverage orders to guest rooms efficiently and accurately, ensuring the tracking sheet is properly filled out for each delivery.
- Break down and clean tray tables and Room Service side stations after use, ensuring all areas are reset for the next service.
- Ensure all tasks and orders are accurately logged and completed through HotSOS within the required timeframe.
- Maintain cleanliness and organization in all service areas, including side stations and back-of-house areas.
What You Bring
Previous experience in food & beverage or hospitality preferred.Strong communication and interpersonal skills.Ability to work in a fast-paced environment with attention to detail.Flexibility to work shifts, including weekends and holidays.Positive attitude and commitment to delivering exceptional guest service.What We Offer
Competitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunitiesEmployee Discount for stays at any Four Seasons worldwideComplimentary Dry Cleaning for Employee UniformsComplimentary Employee MealsSeniority level
Not ApplicableEmployment type
Full-timeJob function
Customer ServiceIndustries : Travel Arrangements and Hospitality#J-18808-Ljbffr