IT Service Desk Specialist - FCR & Windows 10 Expert

An established industry player is seeking a dedicated IT Customer Service professional to join their team. This role involves being the front-line operator in the IT Customer Service Center, where you'll educate users on IT best practices and resolve incidents efficiently. The ideal candidate will possess strong communication skills, a solid understanding of Microsoft Office and Windows 10, and the ability to manage challenging user interactions. If you are passionate about providing excellent customer service and have a knack for problem-solving, this position offers a fantastic opportunity to grow within a dynamic environment.

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