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IT Specialist

IT Specialist

Multi Agencies General TradingManama, Capital Governorate, Bahrain
4 days ago
Job description

Required

Bahraini Nationality

Experience 3 Years Minimum

Key Responsibilities

Multi-Entity Leadership & IT Operations

  • Manage, mentor, and develop the IT staff, fostering a culture of high performance and continuous improvement across the company.
  • Delegate tasks effectively, assigning responsibilities based on team members' skills and the specific needs of the three businesses.
  • Oversee the entire networking infrastructure for all locations, ensuring robust and secure interconnectivity.
  • Develop and implement unified strategies to enhance and improve all IT operations.

Odoo ERP Management & Optimization

  • Serve as the primary administrator for the Odoo ERP instances, managing data, users, and processes for all three businesses.
  • Plan and execute configurations, customizations, and enhancements in Odoo to meet the shared and unique needs of each business unit.
  • Perform complex data operations across multiple company datasets.
  • Proactively analyze cross-business processes to identify and implement efficiency gains within Odoo.

    • End-User Support & Enablement

  • Act as the central point of contact for all employees across the three businesses, providing timely and effective assistance for all IT needs.
  • Develop and deliver training programs to empower users in Odoo, Microsoft 365, and other key applications.
  • Leverage advanced Microsoft Excel and VBA macro skills to build powerful tools for data analysis and reporting, assisting all departments in enhancing their operational capabilities.

    • Infrastructure, Security & Vendor Management

  • Manage the Company's entire IT infrastructure, including Microsoft 365 tenants, domains, websites, and all company devices.
  • Serve as the primary project manager and point of contact for all technology vendors, negotiating contracts and ensuring service delivery meets the needs of the entire business.
  • Implement and enforce group-wide IT security policies, including device management, access controls, and monitoring for breaches or faults.
  • Manage and resolve helpdesk tickets and major incidents from all business units, with the ability to be on-call for critical system outages.

    • Strategic Group-Wide Planning

  • Utilize critical and creative thinking to anticipate the technological needs of the business, both for the present and the future.
  • Develop and maintain a cohesive strategic technology roadmap that aligns with the goals of all three businesses.
  • Partner with department heads from each business to design and implement efficient, standardized operational procedures where possible, while allowing for necessary customization.

    • Job Type : Full-time

    Pay : BD BD per month

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