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Client Engagement Manager

SSC HR SolutionsManama, Capital Governorate, BH

30+ days ago

Job type

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Job description

Customer Acquisition

Strong positioning of in the market as a thought leaders, solution driven organisation

Build strong relationships with various stake holders at customer place, across IT, Business.

Work closely with Practice to understand propositions which can be pitched to prospects / customers

Understand market dynamics, to know where market is going and what competition / OEMs are doing.

Working closely with OEMs and become their preferred partner.

Ensure quarter on quarter achievement of targets (Order book, Revenue, GM)

Team work

Understanding Industry and technologies

Coordinating with product team, marketing and support in BAH & other offices to ensure revenue and customer satisfaction goals are met.

Build new business cases for software & IT Infrastructure solutions, based on identifying appropriate return on investment, defining strategy for a particular area of business and presenting recommendations for future approaches.

Create new customers in BAH from Government, Banks & private sectors.

Regular meeting with strategic customers and prospects.

An account manager focuses on increasing brand awareness, bringing in new customers, and meeting quarterly targets.

Manage product / service mix, pricing and margins according to agreed goals and quota

Communicate with and leverage vendors and partners to develop business

Present at customer meetings, seminars, trainings, and webinars as required

Maintain sales certifications as required for product vendors.

Individual responsibility for new business, and are expected to self manage; however, you will be part of a growing team of people with the same job title.

Requirements

People Management
Business Domain Knowledge
Relationship Management
Desire to Achieve & excel
Market Intelligence
Commitment and focus,
Software sales
Consultative Selling
Process Compliance & Improvement
Sales Certification
6-8 years’ experience in IT industry; out of this min 4 years in IT sales
MBA, BE, Diploma in Marketing / Sales

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Client Engagement Manager • Manama, Capital Governorate, BH

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