Jobs in Manama, muḥāfaẓat al ʿāṣimah

Last updated: 2 days ago

Network Officer - Braxtone Group

Qureos IncManama, BH

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Financial Crime Compliance Research & Risk Analyst - Bank ABC

Talent PalManama

Financial Crime Compliance Research & Risk Analyst Bank ABC seeks to recruit a Financial Crime Compliance (FCC) Research & Risk Analyst in the Group Compliance Department based in our Head Office, ...Show moreLast updated: 30+ days ago

Head of Treasury, Fintech / Digital Banking - Bahrain

AP Group LtdManama Province, Manama Province, Bahrain

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A start-up Wholesale Bank with a “digital first” approach is looking for a Head of Treasyy to design, build, and execute all day-to-day aspects of the project.The vision is to launch a ...Show moreLast updated: 2 days ago

Full Stack Developer - AWS

VAM SystemsManama, Bahrain

AWS certification is mandatory.Joining time frame : (15 - 30 days).Show moreLast updated: 7 days ago

Compliance Analyst (Bahrain)

BinanceManama, Bahrain

Handle and review assigned SAR cases within available SLAs, including advising relevant stakeholders on next steps.Maintain SAR escalation log and ensure all escalations to the team are promptly re...Show moreLast updated: 23 days ago

CFO, DigitalWholesale Banking

AP ExecutiveManama

A start-up Wholesale Bank with a “digital first” approach is looking for a Chief Financial Officer to design, build, and execute all day-to-day aspects of the project. The vision is to launch a next...Show moreLast updated: 20 days ago

Business Analyst Intern

McKinsey & CompanyManama

Driving lasting impact and building long-term capabilities with our clients is not easy work.You are the kind of person who thrives in a high performance / high reward culture - doing hard things, pi...Show moreLast updated: 30+ days ago

Manager - Investment

Grant Thornton BahrainManama, Bahrain

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Grant Thornton Abdulaal Bahrain is currently seeking an experienced and highly skilled Manager - Investment to join one of our highly reputable clients in the market. Develop financial models, condu...Show moreLast updated: 30+ days ago

Operations Executive - Freight Forwarding

Associated Talent ConsultantsManama, Bahrain

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Minimum 5 years' experience in an established freight forwarding company.Bachelor's degree or higher in Business Administration, Logistics Management, or a related field. Our client is a globally re...Show moreLast updated: 30+ days ago

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Senior Private Bankers (AUM Bahrain)

Ateca ConsultingManama, Bahrain

We're currently seeking experienced Private Bankers, Senior Private Bankers, or Senior Relationship Managers to join a prestigious Private Swiss Bank. This exciting opportunity is available for our ...Show moreLast updated: 26 days ago

Assistant Manager, Operational Risk

Bank ABCManama, Bahrain

Reporting to the Operational Risk Manager, the job holder will be responsible for the following : .Draft the Group Policies, Standards and Procedures (PSPs) and supporting tools and ensure effective ...Show moreLast updated: 23 days ago

Associate, Software Engineer

01 SystemsManama, Muḥāfaẓat al-ʿĀṣimah, Bahrain

We are seeking a highly skilled and experienced.The ideal candidate will have hands-on experience with.You will be responsible for building responsive, robust, and scalable web applications that of...Show moreLast updated: 11 days ago

External Audit Senior Associate Insurance Industry - Bahrain

PwCManama

With offices in 152 countries and almost 328,000 people, we are among the leading professional services networks in the world. We help organizations and individuals create the value they are looking...Show moreLast updated: 22 days ago

SATCOM Engineering Support

LeidosManama, Bahrain

SATCOM Engineering Support Specialist.The ideal candidate will have experience in.SATCOM operations, network troubleshooting, and telecommunications inventory management. Operate and maintain SATCOM...Show moreLast updated: 22 days ago

Partnership Specialist - Manama, Bahrain

UnipalManama, BH

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Partnership Specialist Location : Manama, Bahrain Job Type : Full-Time Job Department : Sales Department + Overview We are looking for a motivated and results-driven Partnership Specialist to join our...Show moreLast updated: 5 days ago

Interior Design Engineer

Dome Natural StoneManama, BH

Develop creative and functional interior design concepts for residential, commercial, and hospitality projects in alignment with client needs and project objectives. Prepare and present design propo...Show moreLast updated: 3 days ago

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MYP English Teacher

Aristotle TeachersManama, Bahrain

MYP English Teacher New Generation Private School, Bahrain.Juffair, Manama, Kingdom of Bahrain.New Generation Private School (NGPS) is a value-driven British international school offering the Cambr...Show moreLast updated: 19 days ago

Web Developer Intern (Remote)

Business Web SolutionsManama, Bahrain

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We are looking for enthusiastic Website / Web Development Interns for ongoing vacancies, who are excited to build real-world experience in web development and design. This internship, lasting 1 to 6 m...Show moreLast updated: 12 days ago

Finance Officer / Senior Accountant - Global Asset Manager

Michael PageManama, Bahrain

Opportunity to be part of a top Multi-Billion $ Asset Manager.Excellent Career Progression & Benefits.A leading global alternative investment manager with over four decades of experience, this firm...Show moreLast updated: 9 days ago

Food Service Shift Lead

V2XManama, Bahrain

The Food Service Shift Lead is responsible for performing all tasks related to food services and monitoring other country national employees in accordance with the performance work statement.Food S...Show moreLast updated: 10 days ago

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Network Officer - Braxtone Group

Qureos IncManama, BH

30+ days ago

Job type

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Job description

The Network Officer is responsible for the strategic development, optimization, and management of the company's service provider network. This role involves identifying potential new service providers, maintaining high-quality partnerships, ensuring compliance with contractual obligations, and enhancing customer satisfaction through effective network management. The Network Manager will leverage data-driven insights to improve network performance, reduce costs, and support business growth.

Reporting : Operations Manager

Key Responsibilities :

Network Expansion and Optimization :
Identify potential new service providers and assess their capabilities.
Develop strategic partnerships with high-quality providers to enhance service coverage.
Optimize the existing provider network to reduce service costs and improve efficiency.
Implement tiered provider systems to prioritize high-performing service providers.

2. Performance Management :

Set and track KPIs for service providers, including response times, service quality, and customer satisfaction.

Implement a regular feedback mechanism to improve provider performance.

Create and maintain a performance dashboard for real-time tracking of network efficiency.

Conduct quarterly performance reviews and recommend corrective actions for underperforming providers.

Conduct mystery shopper assessments to evaluate service provider performance.

3. Risk Management and Compliance :

Develop and enforce compliance guidelines for all network partners.

Conduct risk assessments to identify potential operational challenges and mitigate them proactively.

Ensure all providers adhere to contractual obligations and service level agreements (SLAs).

4. Relationship Building and Retention :

Build strong, long-term relationships with key service providers.

Organize regular training sessions and workshops to align providers with company goals.

Implement a rewards or recognition program for top-performing partners.

5. Cost Control and Efficiency :

Negotiate favorable pricing and terms with service providers.

Identify cost-saving opportunities without compromising service quality.

Use data analytics to reduce unnecessary expenses and optimize resource allocation.

6. Technology and Digital Transformation :

Use CRM and data analysis tools to improve decision-making and streamline provider management.

Explore automation opportunities to reduce manual effort and enhance data accuracy.

7. Customer Experience Enhancement :

Work closely with the customer service team to ensure seamless service delivery.

Use customer feedback to refine provider selection and performance metrics.

Implement quick resolution protocols for critical issues to improve customer satisfaction.

8. Data-Driven Decision Making :

Leverage data analytics to identify trends, predict demand, and optimize network performance.

Provide strategic insights to the Operations Manager to support business growth.

Prepare monthly and quarterly reports on network performance for senior management.

9. Crisis Management :

Develop contingency plans for service disruptions or provider failures.

Ensure rapid response and recovery in case of emergencies.

Regularly review and update risk management protocols.

10. Market Intelligence :

Monitor industry trends and competitor strategies to stay ahead in the market.

Identify new technologies and processes that can enhance service quality and efficiency.

Qualifications :

Bachelor’s degree in business administration, operations management, or related field.

Proven experience in network management, vendor relations, or operations.

Strong negotiation, communication, and analytical skills.

Knowledge of CRM systems and data analysis tools preferred.

Ability to work independently and as part of a team.

Strong problem-solving skills and attention to detail.

Typical Working Conditions

Normal Working Hours 40 hours a week

Working Timing 8 : 00 AM to 4 : 00 PM

Work may require occasional weekend and / or evening work

This job may require occasional business trips outside Bahrain