وظائف في Manama, capital governorate, bh

About the job Restaurant Head Receptionist - Fish Market - Bahrain

A Fish Market restaurant in Bahrain is seeking strong, experienced, full time Head Receptionist on a permanent basis. The ideal candidate must come from quality restaurant background and be customer focused, organized and highly professional. Duties include offering administrative support across the organization. Coordinate and manage front-desk activities, including distributing correspondence and redirecting phone calls, staff management. Pleasant personality is a plus. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Please note : No hotel receptionists will be considered. Restaurant expereince only .

MAIN RESPONSIBILITIES :

• Working together with the floor management team, you will oversee the smooth running of the floor operation whilst maximising covers.
• As the Head Receptionist, you will mentor and coach a team of hosts, whilst taking responsibility for their welfare and working hours
• Draw up client bookings for tables and ensure that tables are set before clients arrival
• Manage the front desk by receiving incoming calls, greeting, and attending to customers
• Inform guests about the availability of tables and direct them to the tables
• Keep records of guests who visit the restaurant
• Assist customers with answers to queries, and proffer solutions to issues within your capacity
• Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
• Ensure that clients make payment for services before they exit the restaurant
• Keep clear records of payments received and make detailed notes of balance payments
• Check restaurants emails and respond to them; accordingly, draw the attention of management to certain mails when necessary
• Communicate with other staff, such as dinners, informing them of clients bookings, needs and complaints.

Skills and Attributes :

BENEFITS :

Please ensure that all documentation and references accompany your resume in order for your application to be considered

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