Client Service Account Analyst

Responsibilities

• Manage the client experience across all aspects of their day-to-day relationship with JPMorgan.
• Maintain an accurate and active service temperature check for all clients within your portfolio.
• Identify and remediate service issues impacting clients.
• Understand organizational structures tomunicate and resolve client issues promptly and effectively.
• Anticipate client servicing needs and provide appropriate support and solutions, bing the client's champion.
• Assist in developing and executing service plans focused on process improvements for clients.
• Promote the use of electronic service tools to help clients easily access payment-related information.
• Analyze the end-to-end payment process to identify efficiencies.
• Participate in and support WP business initiatives that positively impact the client experience.
• Identify andmunicate opportunities for WP product development internally.
• Develop strong and trusted internal partnerships with Sales, Operations, Product, and other lines of business.

Required Qualifications, Capabilities, and Skills :

About Us

Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations,ernments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at ourpany. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable amodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an amodation.

About the Team

Morgan'smercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations,ernments and institutions throughout the world entrust us with their business in more than 100 countries. Themercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Job ID 300069342998784