About Calo
Launched in Bahrain in November of , Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.
Role overview
To function as the Operations supervisor and ensure all sections operate successfully in accordance to company standards while using efficient and modern styles of management in daily operations.
The successful candidate will employ their coffee knowledge and managerial skills to play a critical role in maintaining and enhancing our customers’ satisfaction.
Main Responsibilities
- Manage the day-to-day operations of the cafe
- Ensure that the cafe operates in a timely manner that meets our quality standards
- Resourcefully solve any issues that arise and seize control of any problematic situation
- Hire, manage and train staff, while establishing working schedule, and assessing staff’s performance
- Maintain accurate and updated records of daily, weekly and monthly revenues and expenses
- Must be able to clearly communicate tasks to team members
- Order supplies to stock inventory appropriately and add new menu items based on seasonality if needed
- Maintain a positive and professional approach with customers while presenting Calo’s culture and values
- Comply with and enforce sanitation regulations and safety standards
- Maintain a positive and professional approach with coworkers
Ideal Candidate
Qualifications
Must have had a minimum of 3 years of previous experience in reputed cafes as a Cafe Supervisor / Operations SupervisorMust have a certified Barista certificateMust have a Barista Champion certificateMust be currently present in BahrainMust be a proficient communicator in both English and ArabicKnowledge and competency
Adequate coffee knowledge and different coffee mixturesAbility to differentiate coffee aromas, and their tasteExtensive hands-on experience with professional coffee machinesExceptional proven ability in management with experience in leading teams.Ability in dividing responsibilities between team members and monitoring progressOutstanding communication and leadership skillsA good understanding of useful computer programs and the ability to learn new onesAbility to communicate effectively, particularly in written formPersonality
Strong communicatorPleasant personality and able to lead with empathyadsbygoogle = window.adsbygoogle || []).push({});