Career Coach

Career Coach

at General Assembly Bahrain

Since , General Assembly (GA) has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, marketing, and more, both online and at campuses across multiple countries. Our global professional community boasts more than 95, full- and part-time alumni — and counting.

In addition to fostering career growth for individuals, GA helps employers cultivate top diverse tech talent and spur innovation by transforming their teams through strategic learning. More than 21, employees at elite companies worldwide have honed their digital fluency with our corporate training programs. GA has also been recognized as one of Deloitte’s Technology Fast , and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.

General Assembly has partnered with Tamkeen to build a national academy in Bahrain and train 1,+ people in new-economy skills. The academy will support individuals as they launch or accelerate their careers, providing best-in-class education in data analytics & data science, software engineering, ux design, product management, digital marketing, and more!

This

is a not a GA employee position and the candidate would be working for a third party

Role Description

The Career Coach (CC) is an integral member of the Middle East Outcomes team. The goal of the Career Coach is to ensure students are supported as they start to think about their next professional steps and graduates are prepared and confident in their job search. A balance of supporting students to meet their obligations of becoming a qualified job seeker, developing market specific career development curriculum, delivering programs and content appropriate for the tech industry, and ensuring that graduates are empowered to find jobs in a timely manner and find roles that they are passionate about. The Career Coach will partner with corporate hiring managers to build relationships and ensure that graduates have access to top companies as they explore career options. They will work with the student success and instructional teams internally.

Specific Responsibilities

Manages a robust pipeline of students and graduates through scalable and innovative programming initiatives, one-on-ones, employer engagement

Responds to students and job seeker needs to identify challenges and mitigate areas of struggle to develop cohesive and intentional action plans

Strives to understand and engage the local tech scene and incorporate this community and perspective as much as possible

Serves as an accountability and thought partner to students and local GA teammates (Instruction, Admissions, Marketing) and communicates a consistent, thoughtful, and unified message

Drives partnership relationships with top companies to ensure that GA graduates have access and visibility with hiring managers as they explore their career options.

Delivers meaningful programs that meet the and incorporates the to reinforce best practices and empower job seekers to lead a successful and strategic job search

Core Responsibilities

Coach & Counselor - Ensure all job-seeking students & graduates have a smooth transition from the classroom to job seeking and that they feel supported during this process. Reduce anxiety for students & graduates around their job search through clear communication. Help students identify their personal goals to best impact their job search & educational experience.

Content Delivery - Educate students & graduates of immersive programs on skills needed to perform an effective job search. Lead both recurring one-on-one and classroom based programming.

Content Creation - Work with teams at GA that are responsible for curriculum to highlight updates as needed and create new student-facing resources. Be a key thought partner in the curriculum and resource creation.

Internal Team Connector - Utilize and coordinate with GA community resources as needed to acquire additional educational opportunities (mock technical interviews, project feedback, etc.)

Risk Management - Track student progress and highlight to teammates and stakeholders when a student isn’t doing well or falling out of communication. Also, ensure that we’re putting quality, qualified grads into our community.

Minimum Eligibility Requirements (Baseline Role Expectations)

Minimum tenure is 18 months before transition to Senior Career Coach

• Performance Goals

65% Outcomes in 90 days, 95% in

90% of grads qualified and kicking off their job search within two weeks of graduation

15% or less of “Not Seeking” grads

15% or fewer grads on Outcomes Extended Pathway

NPS coaching score of 3.8 or higher

Able to successfully manage caseload of 75+ students / grads

Tech-readiness of grads : We shouldn’t be graduating students who are not tech ready; Develop and foster a bi-weekly feedback loop with course instructors to evaluate student performance to ensure graduation requirements are being met and students are job ready.

Outcomes Qualification : All graduates qualified within two weeks of graduating.

Coaching Outreach : All job seekers contacted every two weeks for job search strategy partnership (high risk every week).

Outcomes Extended : All participants in extended pipeline program have clear expectations and have completed all requirements of program eligibility.

Student + Graduate Tracking : Student and Graduate updates are entered into Outcomes Tracker within 48 hours of engagement.

Partnership Engagement : Engages local community to source candidate recommendations and create added employer : student touchpoints throughout programming

Demonstrates excellent command over coaching knowledge with the ability to scale and innovate effective content delivery

Demonstrates thought leadership with local team to execute a best-in-class student experience at all levels of the student life cycle

Engages with team members in an authentic, friendly, and productive manner to foster team cohesion amongst peers globally and locally

Customer focus

Interpersonal Savvy

Instills Trust

Ensures Accountability

Communicates Effectively

Drives Results

Cultivates Innovation

Manages Ambiguity

Qualifications

Is bilingual in Arabic and English (Spoken and Written)

Have at least 2 years of career coaching, partnerships, and community management experience,

Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries.

United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore

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