Housekeeping Supervisor
Job Description
- To supervise the Housekeeping operations ensuring that the hotel standards and procedures are fully known and followed.
- To supervise that all designated rooms are prepared as per standards and according to guest requests and needs.
- To develop staff motivation and performance through daily trainings and regular refresher courses.
- To ensure a close co-ordination with the Front Office Engineering Food and Beverage as well as the Guest Relation regarding guest requests
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
- Handle guest concerns and react quickly tracking and notifying proper areas to guarantee memorable moments for our guests
- Ensure employees are informed daily about priorities to personalize service
Qualifications :
Qualifications
- Service focused personality is essential
- Previous experience in a similar leadership role is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities and the ability to lead by example
- Positive attitude Discipline
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Eye for detail Helpful
- Fluency in English
Additional Information :
Your Team & Working Enviroment:
Sofitel Bahrain Zallaq Thalassa Sea & Spa is 5 star Luxury Hotel with 262 Luxury Rooms & Suites Including 1 Royal Suite 6 Opera Suites 21 Prestige Suites 32 Club Millesime Rooms 202 Luxury Rooms 5 Restaurant & 4 Bars 1 Grand Ballroom 2 Meeting Rooms Beach Club Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC)
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills
Computer Hardware,Computer Data Entry,Asset Management,Administration Support,ACCA,Content Management
Experience: years
Vacancy: 1