Personal Assistant to General Manager

Main Duties:

Administration

• Provides administrative support to General Manager. Ensures the implementation of hotel policies standards and procedures as they apply to the administrative functions.
• Types files and upkeeps all private and confidential matters related to the department.
• Sets up a systematic and efficient filing system both for hardcopies as well as all electronic data that enables quick retrieval; ensures all files are kept up-to-date at all times.
• Prepares the relevant materials for all meetings attended by General Operations Meeting Executive Committee Meetings Departmental Meetings and any other meetings.
• Prepares and circulates the minutes of the meetings.
• Answers telephone calls courteously and gives information to callers. Routes call to appropriate official and places outgoing calls.
• Makes copies of correspondence or other printed matters.
• Prepares outgoing mail.
• Types takes dictation and minutes draft letters files and traces and composes correspondence.
• Monitors and maintains the proper appearance of the office area.
• Handles outgoing mails by courier.
• Makes and confirms appointments for the General Manager.

Customer Service

• Provides assistance & support to internal customers in other departments as appropriate.
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner following through to make sure problems are resolved satisfactorily.
• Maintains positive guest and colleague interactions with good working relationships.
• Greets visitors ascertains nature of business and directs visitors appropriately.

Other Duties

• Attends and contributes to all training sessions and meetings as required.
• Exercises responsible behavior at all times and positively representing the hotel team.
• Maintains strong professional relationship with the relevant representatives from competitor hotels business partners and other organizations.
• Ensures high standards of personal presentation and grooming.
• Carries out any other reasonable duties and responsibilities as assigned.

Qualifications :

Requirements:

• Prior experience as a personal assistant or executive assistant preferred

• Excellent time management and multitasking skills

• Strong verbal and written communication in English (Arabic is a plus)

• High proficiency in Microsoft Office Suite (Word Excel Outlook PowerPoint)

• Discretion professionalism and a proactive attitude

• Familiarity with the travel or hospitality industry is a strong advantage

Additional Information :

Opportunity to join the first Raffles in Bahrain

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

Remote Work :

No

Employment Type :

Full-time

Key Skills
Typing,MailChimp,QuickBooks,Web Development,Personal Assistant Experience,Group Fitness,Front Desk,Personal Training,Social Media Management,Program Design,Bookkeeping,Content Creation
Experience: years
Vacancy: 1