الوصف الوظيفي
- To oversee the Housekeeping operations including the Laundry ensuring that the hotel standards and procedures are fully known and followed.
- To ensure that all the rooms are prepared and inspected as per standards and according to guest requests and needs including the Turn Down service.
- To ensure that the flower decorations in the rooms and public areas are always maintained as per the required standards.
- To ensure the up keeping of all the front of the house including the hotel entrance.
- To ensure the up keeping of all the designated back of the house areas.
- To ensure appropriate stock level for the smooth run of the Housekeeping and Laundry operations and to approve requisitions accordingly.
- To ensure that the inventories of linen uniforms and other applicable items are done and recorded as scheduled.
- To deal with different suppliers and contractors.
- To overlook the Pest Control service and jointly with the Stewarding Manager and Chief Engineer to establish the Pest Control schedules.
- To implement housekeeping related HACCP procedures.
- To be involved in sustainable development and to apply energy and waste management.
- To monitor cost control and to suggest saving programs.
- To ensure all linen and uniform management and handling procedures are respected.
- To supervise and control Lost and Found maintain records and mail packages to clients.
- To be aware of all VIPs visiting or staying in the hotel. To personally inspect VIP rooms.
- To make regular room and public area inspections with the Engineering Department on deviation from standard set-ups and maintenance. To follow up on the Out of Order and Out of service rooms.
- Other duties as assigned.
Qualifications :
- Minimum of 5 years of experience in a luxury hospitality setting is required.
- Proven track record of leading mentoring and developing a diverse housekeeping team.
- Developing and implementing housekeeping policies procedures and standards to ensure exceptional service and guest satisfaction.
- Additionally the candidate will collaborate with other departments to ensure seamless operations and address any housekeeping-related issues that may arise.
Additional Information :
Your team and working environment:
- Sofitel Bahrain Zallaq Thalassa Sea & Spa is 5 star Luxury Hotel with 262 Luxury Rooms & Suites Including 1 Royal Suite 6 Opera Suites 21 Prestige Suites 32 Club Millesime Rooms 202 Luxury Rooms 5 Restaurant & 4 Bars 1 Grand Ballroom 2 Meeting Rooms Beach Club Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC)
commitment to Diversity & Inclusion:- We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills
Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills
Experience: years
Vacancy: 1