Helpdesk Support

Required Candidate

Profile:

• Substantial experience in interacting with customers at all levels

• Analytical, troubleshooting and PC skills (Win 7/Win XP, MS Office suite, Email, etc.) necessary

• Basic knowledge and experience in – Network, Operating system, PC/Laptop/Printer troubleshooting

• Customer service awareness and skills are must

• Excellent communication and inter personal skills necessary

• Mature, professional attitude with strong work ethics required

• Attention to detail and accuracy and the ability to manage multiple tasks simultaneously

Language Skills:
Good command in English & Arabic (Both writing & speaking) mandatory

Professional Qualification:
University Graduates specialised in IT

Experience: 1 to 2 years