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Junior Dispatcher (USA Trucking)

Junior Dispatcher (USA Trucking)

SnaphuntBahrain
6 منذ أيام
الوصف الوظيفي

The Offer

  • A role that offers a breadth of learning opportunities
  • Opportunity within a company with a solid track record of performance
  • Flexible working options

The Job

Job Overview :

Our client is looking for a proactive and detail-oriented Junior Dispatcher to support our USA trucking operations. This role involves coordinating transportation activities, communicating with drivers and brokers, and ensuring the timely delivery of shipments.

Key Responsibilities :

  • Dispatch Coordination :  Assist in scheduling and routing shipments to ensure efficient and timely deliveries.
  • Driver Interaction :  Maintain regular communication with drivers, providing instructions, updates, and support throughout their routes.
  • Broker Communication :  Engage with brokers to provide shipment updates, address inquiries, and resolve any issues related to transportation.
  • Issue Resolution :  Address and resolve transportation issues or delays by coordinating with drivers, brokers, and internal teams to find effective solutions.
  • Documentation :  Ensure accurate and timely completion of all relevant dispatch and transportation documentation.
  • Reporting :  Monitor dispatch operations and prepare reports on performance, issues, and overall efficiency.
  • Customer Support :  Provide excellent service to clients and stakeholders, addressing their needs and ensuring high levels of satisfaction.

    • Working Hours :

  • Main business hours are based on Chicago time.

    • The Profile

    Qualifications :

  • Fluency :  Proficiency in English, both written and verbal.
  • Experience :  Experience with cold calling, sales, or a related field is preferred. Advantageous to have experience in trucking or after-hours driver support.
  • Technical Requirements :
  • Internet Connection :  Reliable, high-speed internet connection.
  • Headset :  High-quality headset with clear audio (no distortion).
  • Computer Specifications :  Adequate computer with good RAM; slow or outdated equipment will not be suitable. Technical requirements will be assessed during the interview process.
  • Communication Skills :  Strong verbal and written communication skills, with the ability to effectively interact with drivers, brokers, and internal teams.
  • Organizational Skills :  Excellent organizational abilities with the capacity to manage multiple tasks and priorities efficiently.

    • The Employer

    Our client is a fast-growing trucking startup based in the US. You will be working in a high energy environment with a diverse pool of co-workers from all around the world.