MGR - SMALL STORES (

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Job Summary

Responsible for managing planning directing and coordinating operating budgets for a number of Mini Marts Branch Stores satellite locations or small Main Exchanges.

Duties and Responsibilities

• Develops and manages operating budgets and financial performance.
• Makes periodic and frequent inspections of all assigned stores.
• Identifies and executes action to correct deficiencies, exploits areas of opportunity and maximize operational performance.
• Follows up to ensure that prompt and proper corrective action has been taken.
• Plans and executes retail and or services programs through subordinate supervisors or managers, directs all activities of assigned retail store operations ensuring compliance with all operating procedures.
• Responsible for the operation of the Fresh Food and Food Beverage Convenience Bar programs within the assigned stores, ensuring programs are executed to program standard including meeting sales profitability, waste targets, stocking product rotation, ordering, etc.
• Responsible for the achievement of established sales and profit goals, initiating corrective action as necessary, implementing NEXCOM policies and procedures and coordinating operations with direct supervisors.
• Reviews demographics of each location and provides input to Headquarters on merchandise assortments based on rate of sale.
• Implements enterprise SOPs for signing shelf label management, planograms, phantom inventory, 5S backroom and any other NEXCOM directed programs.
• Ensures that all directives, policies and regulations relative to the management of inventory, cost control and loss prevention initiatives are adhered to.
• Actively works to create an environment intolerant to internal and external theft, paperwork error and inventory shrinkage.
• Approves leave and vacations and associate schedules, enforces enterprise work rules.
• Enforces a continuing training program, interviews and participates in the selection of lead associates, managers and completes performance appraisals for store supervisors or managers.
• Reviews proposed disciplinary actions and resolves grievances and complaints.
• Ensures all stores maintain a robust Premier Customer Service Program and monitors CSI, WOMI, NPS and other NEX customer service performance measures.
• Ensures maximum and full utilization of all facilities and equipment, maintains a maintenance and repair program and ensures safety, security and fire prevention compliance for all facilities.
• Responsible for planning, coordinating and executing small store refreshes, resets and minor major projects, ensuring timely submission as part of NEXCOM's minor or major capital plans.
• Carries out EEO policies and communicates support to subordinates.

Qualifications

All external candidates applying for this overseas position must possess prior overseas or exchange resale experience. Minimum of 4 years experience consisting of : 3 years in administrative, merchandising, technical or related responsible work enabling background in merchandising and store operational practices; 1 year of academic study above high school may substitute up to 3 years general experience; 1 year of experience in Services or Retail practices, procedures and merchandising such as sales promotion, display, operational plans, inventory and equipment maintenance, safety and security regulations, or similar work demonstrating knowledge and ability to manage a service area.

Job Details

The incumbent of this position must file a Financial Disclosure Report OGE Form 450 as required.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Sales and Business Development

Industries

Retail

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