Application Support Specialist

Job Title : Application Support Specialist

Location : Bahrain (on-site)

Contract : 6 months (extendable)

Job Summary

Our client is seeking an highly skilled and experienced Application Support Specialist to join our clients team onsite in Bahrain. The ideal candidate will have a strong background in application maintenance, troubleshooting, and deployment, with specific expertise in our core technologies, such as  T24 Core Banking System and  Kubernetes .

Key Responsibilities :

• Application Monitoring & Troubleshooting :
• Proactively monitor application performance and stability, identifying and resolving issues swiftly to minimize downtime.
• Perform in-depth log analysis across multiple systems to identify root causes and responsible systems for incidents, errors, and performance degradation.
• Utilize Correlation IDs and timestamps to trace transaction flows across microservices and integration layers.
• Patch Management and Deployment :
• Plan, test, and execute regular patch deployments for core banking applications (T24) and underlying infrastructure components (MS SQL, Kubernetes).
• Coordinate with vendors and internal teams to obtain, validate, and schedule necessary application and security patches.
• Core Banking System Support :
• Provide expert support and maintenance for the T24 Core Banking System, including environment management, end-of-day / start-of-day procedures, and troubleshooting specific module issues.
• Understand core banking processes and data flows to better support business users.
• Infrastructure & Deployment :
• Manage and support application deployments utilizing Kubernetes containers and orchestration.
• Maintain and optimize application databases running on MS SQL Server.
• Support applications built with the Flutter framework.
• Integration and Cloud Support :
• Support and troubleshoot integrations managed through Oracle Integration Cloud (OIC), ensuring reliable data exchange between systems.
• Security & Access Management :
• Administer and maintain secure remote server and access management systems (e.g., VPNs, jump servers, access control lists).
• Ensure all support activities adhere to established security and compliance standards.

Requirements

Preferred Qualifications