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Front Office Manager

Front Office Manager

Sydsen Group (Pty) LtdBahrain, Bahrain, ZA
21 days ago
Job description

Front Office Manager – Bahrain

We are assisting a prestigious hotel group in Bahrain in recruiting a talented Front Office Manager to lead front desk operations and ensure a seamless guest experience.

Key responsibilities

  • Oversee daily front office operations : reception, reservations, and guest services
  • Train, mentor, and manage front desk staff to uphold service excellence
  • Ensure smooth check-in and check-out procedures
  • Handle guest inquiries, requests, and complaints professionally
  • Monitor room availability, rates, and occupancy to optimise revenue
  • Coordinate with housekeeping and maintenance for guest satisfaction
  • Maintain accurate records, reports, and financial transactions
  • Uphold hotel policies and consistent service standards
  • Collaborate with internal teams for efficient operations
  • Represent the hotel’s commitment to outstanding hospitality

Requirements

  • Proven experience in front office management within hospitality
  • Strong leadership and team supervision skills
  • Excellent communication and interpersonal abilities
  • Proficient in hotel reservation systems and MS Office
  • Able to multitask and remain calm under pressure
  • Strong problem-solving skills and attention to detail
  • Flexible to work shifts, including evenings, weekends, and holidays
  • Fluency in English; additional languages are an advantage
  • Why apply

  • Competitive salary and benefits
  • Growth opportunities within a respected hotel group
  • Supportive and dynamic working environment
  • Exposure to international hospitality standards
  • Apply now by sending your CV to Minerva@Sydsen.com
  • Take the next step in your hospitality career in Bahrain!

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    Front Office Manager • Bahrain, Bahrain, ZA