BMA - Pro Consul (AO)

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require. Job Category Foreign, Commonwealth and Development Office (Consular Roles) Job Subcategory Consular Job Description (Roles and Responsibilities)

The British Embassy Bahrain has a vacancy for a Pro Consul, job grade Administrative Officer (AO) for a fixed term contract of 7-months (with the possibility of renewal of up to 12 months).

In response to local or regional crisis, the jobholder will play a key role in the section’s response and deployment.

The successful candidate will need to be a self-starter, highly motivated, and have excellent interpersonal, office management skills and make a corporate contribution to the wider Embassy.

Consular work can sometimes be emotionally challenging, distressing, and of a sensitive nature. The jobholder will therefore be expected to demonstrate high levels of personal resilience and maintain absolute consular confidentiality and impartiality.

Duties and responsibilities :

Provide professional and efficient Consular service

• Provide accurate advice and assistance in a sensitive manner to British Nationals (BNs) and their families via face-to-face, telephone, or email on a range of issues such as arrests / detention, hospitalisations, supporting bereaved families, mental health, child custody issues, debt and employment issues, and other sensitive cases such as sexual assault or forced marriage.
• Maintain accurate and concise case records of services provided on consular databases.
• Ensure all customer correspondence are replied to in a timely and efficient way, providing consistent, accurate information in accordance with FCDO guidelines.
• Be prepared to work out of hours, occasionally anti-social hours, as required.
• Take part in the Embassy emergency planning and any response to a crisis affecting UK citizens.
• Administering the appointment system.
• Provide counter services including notarial work and Emergency Travel Documents (ETDs), ensuring consistent customer service to BNs.
• Collecting fees, cashing up, and other financial requirement.
• Ensure deadlines for Returns and Management Information are met.
• Proactively build and maintain relationships with external contacts.

Prevention Communications and Outreach

Wider Embassy contribution :

The above list is not exhaustive, and the jobholder will be required to be flexible and take on other ad hoc tasks as required as specific responsibilities could change in the future, and this would be at the discretion of the line manager. The job description may be reviewed to meet changes in business needs.

Key behaviours required :

Essential qualifications, skills and experience

Desirable qualifications, skills and experience

Required behaviours Delivering at Pace, Making Effective Decisions, Managing a Quality Service, Working Together Application deadline 10 November 2025 Grade Administrative Officer (AO) Type of Position Full-time, Fixed Term Working hours per week 35 Duration of Post 7 months Region Middle East & North Africa Country / Territory Bahrain Location (City) Manama / Bahrain Type of Post British Embassy Number of vacancies 1 Salary Currency BHD Salary 1094 Type of Salary monthly Start Date 24 March 2026 End Date 24 October 2026 Other benefits and conditions of employment

Working hours and remuneration :

The Embassy aims to offer an attractive working environment and remuneration package for this role. The salary for this role is at BHD 1094 per month based on 35 hours per week.

If you are exempt from paying local social insurance in Bahrain, your salary will be abated by an amount equivalent to the social insurance that would otherwise be payable. Further information on this may be provided at interview if necessary.

No accommodation nor relocation expenses are payable in connection with this position.

The package includes private medical insurance and learning and development (L&D) opportunities.The jobholder may be required to complete the Consular Mandatory Learning Pathway e-learning immediately after joining and attend a five-day ‘Delivering Customer Excellence’ in the UK. Specific training and mentoring for the role will be provided, and your Line Manager will help you develop a personalised L&D plan and will share opportunities, resources and guidance to ensure you continue your learning.

This role is for a full-time employment on a fixed term contract from 24 March 2026 to 24 October 2026 (with the possibility of renewal up to 12 months). The successful candidate will be subject to a three-month probationary period. The appointment is subject to satisfactory local and UK security clearances.

Normal working hours at the Embassy are from 07 : 30-14 : 30 from Sunday to Thursday, with core working hours from 09 : 00-13 : 00. The Embassy operates a flexible working policy, which entitles staff to work more flexibly as long as the core hours are worked. This will be considered based on operational requirements and agreement with the line manager, and in line with FCDO and Embassy policies.

This role is primarily based at the Embassy to ensure close collaboration with senior colleagues. Limited remote working (such as one day per week) may be considered, subject to operational needs and Line Manager approval. The jobholder should be flexible in their approach to hours worked as these will also be dictated by operational needs and may involve working out of hours (evening and weekend). There may be limited opportunity / requirement to travel for work.