Systems, Voice, and Network Specialist

Systems, Voice, and Network Specialist

The Network, Voice and Routing Specialist is responsible for configuring, managing, and troubleshooting enterprise‑level network infrastructure with a focus on voice gateways and Cisco‑based routing and switching technologies. The engineer will implement advanced Quality of Service (QoS) and multicast solutions to ensure reliable and high‑performance communication networks. This position plays a critical role in maintaining seamless connectivity, optimizing network performance, and documenting all technical procedures and configurations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Configure, manage, and optimize voice gateways to support reliable enterprise communication.
• Design, implement, and troubleshoot end‑to‑end Quality of Service (QoS) and multicast solutions to improve data and voice performance across the network.
• Operate and maintain Cisco IOS‑based routers from the ASR 1000, 3900, 3800, and 2800 series.
• Manage and troubleshoot Cisco IOS‑based switches from the 6500, 4500, and 3750 families.
• Provide comprehensive technical documentation for network configurations, standard procedures, and troubleshooting workflows.
• Conduct regular network diagnostics and performance tuning to ensure uninterrupted operations.
• Collaborate with other IT teams to ensure smooth system integration and issue resolution.

EDUCATION

EXPERIENCE

CORE SKILLS / COMPETENCIES

WORKING CONDITIONS

SPECIAL POSITION NOTATIONS

SECURITY CLEARANCE

This position description outlines the general responsibilities and requirements for the stated position and in no way is an exhaustive list. The company maintains the right to assign or reassign responsibilities to this position at any time.

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