Call Centre Agent / Customer Services

Post Details

Job Title

Call Centre Agent / Customer Services

Description

show flexibility and abide by assigned shift schedules, in order to maintain availability levels in the call centre, and ensure timely

response to customers, and welcome them with enthusiasm and courtesy.

Attend to customer enquiries regarding car status, products, services, promotions, locations and contact details of branches. In case of technical enquiries, this needs to be referred in a timely manner to team supervisor.

Courteously receiving customer concerns, and collecting relevant information in order to escalate to team supervisor.

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No Preference

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No Experience - Fresher

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High logistic