Program Director

SOS International LLC is seeking a Program Director for a $50 million / year operation and maintenance (O&M) and life support services (LSS) contract in the Middle East.

The Program Director has full authority to act for SOSi on all contract matters relating to this contract. The Program Director will lead and manage a multi-site, high-value contract delivering Operations & Maintenance (O&M) and Life Support Services (LSS) in multiple locations in the Middle East. This role is responsible for strategic oversight, operational execution, client engagement, and financial performance of the program. The Program Director ensures compliance with contractual obligations, drives continuous improvement, and fosters a culture of safety, quality, and accountability.

Responsibilities

• Develop and implement strategic plans to meet contract objectives and performance metrics.
• Serve as the primary point of contact for the client, ensuring alignment with mission requirements and expectations.
• Oversee daily operations including facilities management, utilities, maintenance, housing, food services, transportation, and other life support functions.
• Ensure operational efficiency, reliability, and responsiveness across all service areas.
• Implement and monitor KPIs and SLAs to ensure service excellence.
• Manage the program’s $50M annual budget, ensuring cost control, forecasting accuracy, and profitability.
• Review and approve financial reports, invoices, and procurement activities.
• Identify opportunities for cost savings and operational efficiencies.
• Lead a diverse team of site managers, technical staff, and subcontractors across multiple locations.
• Recruit, train, and retain high-performing personnel.
• Promote a culture of safety, compliance, and professional development.
• Ensure compliance with all contractual, legal, and regulatory requirements.
• Develop and implement risk mitigation strategies.
• Maintain readiness for audits, inspections, and client reviews.
• Build and maintain strong relationships with government and commercial clients.
• Provide regular program updates, performance reports, and strategic recommendations.
• Address client concerns promptly and effectively.

Qualifications

• Active in Scope Secret Security clearance.
• Bachelor’s degree in Engineering, Business Administration, Facilities Management, or a related field.
• Minimum five (5) years of experience managing large-scale O&M and / or LSS contracts, preferably in the Middle East.
• Proven leadership in multi-site, international operations.
• Experience managing multinational workforces (American Nationals, Third Country Nationals and / or Local Nationals).
• Strong financial acumen and experience managing annual budgets of $50M+.
• Excellent communication, negotiation, and stakeholder management skills.
• Familiarity with US Government contracting (e.g., DoD, DoS) is highly desirable.
• PMP or equivalent certification is a plus.

Preferred Qualifications

• Master’s degree preferred.

Work Environment

• Frequent travel between program operating locations.
• Must be able to work in austere environments and adapt to cultural and operational nuances.

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.

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