Talent & Culture Manager – Head of the Department
Do you have a heart to serve and love being part of a team? As a Talent Culture Manager, you will be responsible to deliver strategic, added value interventions and act as a business partner to ensure the achievement of the hotel objectives.
To lead the operational T & C team in the provision of added value and training excellence that makes the resort a preferred employer whilst demonstrating commercial awareness.
What is in it for you :
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Career development opportunities with national and international promotion opportunities.
What you will be doing :
Provide leadership, direction and support to the T&C team in order to increase knowledge and share best practiceDevelop and drive the T&C Strategy in line with Regional T&C direction and monitor its execution to ensure achievement of the objectivesDrive the continuous improvement agenda with focus on maximizing productivity, devolving T&C responsibilities and building leadership capability through the Executive CommitteeEnsure free-flowing, two-way communication between property T&C and Regional T&C and internal communications are well planned and coordinated so that colleagues receive relevant and timely messages in an appropriate style and mediumDrive the annual T&C budget process and ensure direct reports’ P&Ls are well managed and monitoredPropose changes to organizational structures using best practice organizational development principles to provide the most appropriate structure to support future growthEnsure localization initiatives are well communicated and fully supportedConsult on workforce planning activities in order to optimize staffing levels, productivity and service standards in the most cost-effective mannerRegularly analyze and review T&C statistics to identify trends so that attention can be directed to key issues and resources adjusted accordinglyTake responsibility for the recruitment and selection of all colleagues in order to ensure good hiring decisionsEnsure the on-boarding process of all colleagues is handled in a professional and positive manner to expedite the settling in periodManage the implementation and maintenance of the HRMS and ensure business needs are identified, met and continually reviewed to support productivity and streamlining of processesConduct the annual T&C Review to ensure adherence to company standardsEnsure that employee survey results are communicated, analyzed and action plans are developed and reviewed on a regular basis to improve colleagues’ working and living conditionsAdvise on T&C policy and Bahrain legislative regulations that might impact on working methods to ensure complianceEnsure all activities in the manage performance process are well executed so that colleagues have the opportunity to participate, receive feedback and given opportunities to developWork closely with other properties in order to identify and transfer relevant talent between the regionsConduct talent reviews on a regular basis to ensure career discussions are taking place in order to identify, nurture and develop a pool of potential talent to meet future workforce needsRegularly coach, mentor and support senior and high potential colleagues to identify individual strengths and development needs, develop and maintain effective relationships and encourage retentionAgree goals and KPIs of direct reports, provide regular two-way feedback and developmental opportunities to help them be successful in current and future rolesEnsure training programs and development opportunities operate at a consistently high standard in order to deliver high quality guest and leadership experiences and embed the Accor / Heartist culture.Liaise closely with Accor Academy to maximize opportunities to place potential talent in the businessInitiate and drive regular remuneration surveys and reviews in order to maintain the desired remuneration position in the local areaEnsure that accommodation of colleagues is properly managed. Raise the necessary items required to make the living condition adequate and comfortable.Take charge of the colleagues’ engagement activities and spearhead the implementation of team building plans.Spearhead CSR and Planet 21 activities of the resort.Ensure that all public areas for colleagues are well maintained and cleaned.Spearhead the process of uniforms selection and budgeting.Implements the resort’s grooming standards and policies.Manage the colleague’s restaurant operation in coordination with the Cafeteria Kitchen team.Ensure the implementation and management of colleagues’ vacation plan and duty roster and management of public holidays and off days are within the policy.Review and implement innovative grading and benefit structures that support being an employer of choice and increase retentionEnsure the departure process of colleagues is handled in a professional and positive manner to ensure colleagues leave with a good impressionEnsure dismissals are well managed to protect the company and ensure colleagues are treated fairly and consistently and depart with respect and dignityYour experience and skills include :
Previous experience in a similar function from a luxury hotel or resort.Good leadership with experience in managing a team.Knowledgeable in applicable labor law and legislationHands on personFluent in English, local language is a plusExcellent interpersonal skillExperienced in Fire & Life safety systemsOur commitment to Diversity & Inclusion :
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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