Beauty Advisor

Position Objective :

The Beauty Advisor is responsible for representing the brand by maximizing sales within the store through exceptional customer service and deep product knowledge. This role involves creating a welcoming environment, providing personalized beauty consultations, and contributing to the overall store operations and visual presentation standards as directed by the store manager or assistant store manager.

Key Responsibility :

Customer Service & Sales

• Serve as the initial point of contact for customers, offering personalized beauty consultations and product recommendations tailored to individual needs.
• Engage with customers in a warm, approachable manner, providing skincare advice, makeup tutorials, and product demonstrations to enhance the shopping experience.
• Assist customers in selecting products that meet their specific beauty needs, converting window shoppers into buyers, and building lasting customer relationships.
• Proactively promote and upsell the brand’s products, including cross-selling complementary items from within the store or other group brands.
• Promote and encourage customers to join the Club Apparel Loyalty Program to drive repeat sales and brand loyalty.

Product Knowledge & Brand Representation

Store Operations

Sales Targets & KPIs

Desired Qualification :

Strong knowledge of cosmetics, skincare, and beauty trends with experience in applying products. Proven customer service skills in retail, especially in beauty, and ability to build rapport with customers. Excellent communication and interpersonal skills for personalized product recommendations. A background in cosmetology or skincare is preferred but not mandatory; professional training in makeup or skincare is a plus.