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Safety Management System's Manager

Safety Management System's Manager

DHLMuharraq, Muharraq Governorate, Bahrain
4 days ago
Job description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Overall Role Purpose

Reporting to the Director Safety and Ground Operations ME on all aspects relating to DHL Aviation Safety Management System’s (SMS).

The primary role is to provide support as a team member to the Director Safety and Ground Operations ME, namely management of the department’s safety management and flight data systems, and flight safety officers. The job holder deputizes for the Director Safety and Ground Operations ME when required.

Together with the Director Safety and Ground Operations ME and Senior Management Team, the role is required to establish, enhance and administrate the company’s safety culture.

In the absence of the Safety Management Systems Manager the Director Safety and Ground Operations ME will act as deputy.

Your Tasks

Safety Management Systems

  • Responsible as a System Administrator of the Safety (SMS) Database, including reporting applications.
  • Manages Occurrence, Investigation, Risk Assessment, Fatigue Risk Management, Safety Auditing, and Line Operations Safety Audit programs.
  • Responsible as a System Administrator of the Flight Data Monitoring (FDM) Database, including data capture.
  • Manages flight data events, analysis and statistics programs.
  • Responsible as a System Administrator of the Safety Training Database, including interface applications.
  • Manages course and exam validity, compliance reports for attendance, expiries and exam scoring.
  • Responsible as System Administrator for safety survey database, including interface applications.
  • Manages surveys, analysis and subsequent reports.
  • Responsible for management of associated dashboards for such databases, including accurate and timely provision of data.
  • Maintaining the security and confidentiality of data of forementioned databases.
  • Acting as the liaison with DHL IT systems, DHL Aviation Engineering and third‑party software providers to ensure the Safety Database and Flight Data Monitoring systems are performing correctly and any system issues are promptly resolved.
  • Keep abreast of SMS and FDM system developments.

Safety Investigations

  • Where necessary lead as a qualified Safety Investigator in the investigation of accidents, incidents and occurrences.
  • Liaise closely with third parties to investigate incidents and occurrences.
  • De‑briefing and providing feedback to staff on the outcome of investigations into accident, incident and occurrence reports as required, in accordance with the Company’s just culture.
  • Where necessary liaise with Director Safety and Ground Operations ME and regulatory authority when submitting MOR reports.
  • Flight Data Monitoring Investigations

  • Act as a qualified OFDM analyst undertaking routine analysis and trend monitoring of OFDM data to identify risks from the available FDM data.
  • Liaising with the Flight Safety Officer’s, de‑briefing and providing feedback to flight crews on the outcome of investigations into OFDM events in accordance with the Company’s just culture and OFDM Protocol and Procedures.
  • Liaising with external organizations and the Bahrain Civil Aviation Authority on OFDM matters.
  • Verifying and processing all OFDM data in a de‑identified format.
  • Advising DHL Aviation Engineering about OFDM alerts.
  • Risk Management

  • Daily triage of incoming reports and flight data to determine risk and prioritization.
  • Facilitate and document Risk Assessments. Working with responsible managers from associated departments ensuring mitigations are implemented.
  • Regularly monitoring and reviewing occurrence reports and other operators’ occurrences where applicable and assisting the Director Safety and Ground Operations and DHL Aviation Managers to identify trends adversely affecting safety.
  • Safety Audits and Inspections

  • Manage schedule for Safety Audits, Inspections and LOSA Observations. Undertaking these personally as required.
  • Safety Organization

  • Manage team of safety officers, ensuring effective implementation of SMS and FDM activities.
  • Providing advice / information to the Director Safety and Ground Operations ME on specific technical issues.
  • Acting as a contact for staff on safety matters as appropriate.
  • Promoting the safety management system throughout DHL Aviation.
  • Maintaining safety documentation within areas of responsibility.
  • Producing Weekly, Monthly and Quarterly Operational Risk Reports and providing articles for inclusion in the DHL Global Safety Digest magazine.
  • Facilitating the Safety Action Group meeting(s) which includes preparing the meeting agenda, presentation as well as taking and distributing the meeting minutes.
  • Attending any relevant industry safety conferences as agreed / proposed by the Director Safety and Ground Operations.
  • Any other task as directed by the Director Safety and Ground Operations.
  • Emergency Response

  • Active member of the Safety team for Emergency Response.
  • Assist in facilitating Emergency Exercises with the Director Safety and Ground Operations.
  • Your Profile

  • 10‑15 years Aviation Experience.
  • 2‑3 years in Aviation industry Safety and Quality auditing experience preferred.
  • Extensive operational knowledge and understanding of flight operations, aircraft maintenance, ground operations, cargo operations, airport operations and dangerous goods.
  • Experienced in the administration of SMS and FDM databases.
  • Significant experience of regulatory requirements (BCAA, GACA, ICAO, EU Ops, FARs).
  • Have operational knowledge in Ground Operations such as Ramp Supervisor or Turn Round Coordinator.
  • Have experience in one of the following :
  • Flight Operations as Commercial Pilot License or Licensed Flight Dispatcher.

  • Aircraft Maintenance as Licensed Aircraft Engineer or Technical Services Engineer.
  • Have experience in two of the following :
  • Experienced in Emergency Response such as Crisis Management or Go Team.

  • Experienced in safety investigation techniques including use of flight data.
  • Experienced in audits and observation (LOSA) techniques.
  • Experienced in fatigue risk management and rostering techniques.
  • Our Offer

  • Strong career support in an international environment.
  • Great culture and colleagues.
  • Multifarious benefit program.
  • Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

    We look forward to receiving your application!

    #J-18808-Ljbffr

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    Manager • Muharraq, Muharraq Governorate, Bahrain

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