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HELP DESK OPERATOR

HELP DESK OPERATOR

Brown llcManama, Bahrain
30+ days ago
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HELP DESK OPERATOR

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Report back to clients and contact staff on job progress and completion.

Tracking job progress against pre-determined KPI's including, maximum allowable response, rectification times, and implementing escalation procedures.

Reporting and managing the CRM systems.

General administration duties as and when required in support of the service admin and site management teams.

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Brown llc

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Operator • Manama, Bahrain