Roles and Responsibilities :
- Install and configure software and hardware
- Manage network servers and technology tools
- Set up accounts and workstations
- Monitor performance and maintain systems according to requirements
- Troubleshoot issues and outages
- Ensure security through access controls, backups and firewalls
- Upgrade systems with new releases and models
- Develop expertise to train staff on new technologies
- Create technical documentation, manuals, reports and IT policies
Skills required :
Excellent communication skillsSmart personalityTroubleshootingCan do L1 supportVendor managementAsset managementQualifications : Minimum bachelor's degree in relevant field. Candidates with MCSA / MCSE will be given preference.
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