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Flight Dispatcher

Flight Dispatcher

DHL ExpressMuharraq, Muharraq Governorate, Bahrain
3 days ago
Job description

Overview

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Role Purpose

  • The Flight Dispatcher is responsible for preparing Flight Packages which include Flight Plan, Weather, Notams, Crew Briefing and Flight Permissions for aircraft as required by DHL Aviation, doing so in compliance with all Civil Aviation and Airline rules and regulations, as well as for the pre-flight to post-flight activities. To undertake flight operations monitoring & tracking of all conditions affecting flight performance (weather, airport and ATC restrictions etc.). Provide all necessary operations support to Flight crews and timely flight operations information to Management.
  • Flight Dispatchers provide operational support and information necessary for Flight Crews to safely and legally operate their flights. The Flight Control Centre ensures that the aviation division executes operations in accordance with the regional air transport needs of the company on a day to day basis. This is done through interface with the Network Operations Control Group, the Crew Scheduler, the Aviation Maintenance Department, and various airport organizations. Flight Dispatchers provide vital reports and real time information concerning air operations to management.
  • To successfully support, track, and accurately report on the operations of a complex airline network; optimize flight routes by achieving the best possible combination between flight cost, payload carried, ground and air restrictions and on-time arrival & departure.

Your Tasks

  • Ensures that all flight operations are conducted in accordance with relevant aviation regulations. Report any deviation from regulations or SOPs to the DFO and the Flight Operations Manager.
  • Flight Monitoring & Tracking all DHL call sign flights in accordance with aviation regulation.
  • Provide 24 / 7 flight tracking, weather watch, monitoring airspace restrictions, NOTAM Checks for all DHL approved destinations and alternate airports.
  • Ensures that a comprehensive flight brief is available for all flights which include flight release, weather briefing, and relevant Notams.
  • Adheres to all procedures issued by the Flight Operations Manager.
  • Ensures that the Flight Control Center is adequately stocked with the necessary office supplies at all times.
  • Informs Emergency Response Director immediately of all notifiable incidents.
  • Communicates any deviations from normal operations to the Flight Operations Manager immediately.
  • Maintains familiarity with the Emergency Procedures Manual and Emergency SOP. Initiates Emergency Procedure in accordance with the Emergency Procedures Manual.
  • Calculate Fuel requirement for all DHL Aircrafts using Computerised Flight Planning System (Lido) and OPT.
  • Communicating Fuel figures, crew names, jump seat passenger names through DHL Systems (NMIV).
  • Crew Tracking using Crew Scheduling System (AIMS).
  • Processing Jump Seat requests from Bahrain using DHL Jump Seat Tool.
  • Monitoring Electronic Flight Packages transmission through EFB Application (Aviobase) for DHL Aircraft.
  • Check MEL Status of DHL Aircraft prior to Dispatch.
  • Ensures all ground handling functions in Bahrain & Outstations are provided for all ES flights to include GPU, pushback, crew transport, fuel, catering.
  • Communicates with DHL Network Operation Control, Aviation Maintenance & Airside concerning all ES flight movements in and out of Bahrain.
  • Ensures all operations planning checklist items are completed for charter and ad hoc flights.
  • Coordinates with Coalition Military Authorities for flights permits (PPRs) into Afghanistan.
  • Obtaining Landing, Over flight Clearances for all ES flights.
  • Obtain Adhoc Airport Slots for ES flights.
  • Perform Airfield Analysis for potential air routes.
  • Responsible for assigning EFB Spare iPads & Company Aircraft Mobiles through in / out register.
  • Report Flight Control Centre IT issues to DHL IT department through established procedures.
  • Maintains all necessary flight operations documents in Flight Control Center.
  • Familiarity with all the company manuals and BCAA regulation for the legal and safe operation of all flights.
  • DHL MEA Flight Operations are fast paced. Flight Dispatchers are often called upon to make fast decisions concerning significant air operations under extreme time pressure. Examples include decisions concerning deviation to alternate airports due to weather.

    • Your Profile

  • Must have a minimum of 5 years of experience within Aviation, with at least 5 years of experience Flight Dispatch or Crewing Experience.
  • Must have at least 5 years within Airline AOC operations handling Flight Dispatch.
  • Must be a licensed Aircraft Dispatcher with a Flight Dispatch License such as BCAA, UAE or FAA Aircraft Dispatcher License.
  • Knowledge of BCAA regulations e.g. FTL / Dispatch.
  • Previous experience handling LIDO Flight Planning system.
  • In depth knowledge of AIMS Crew Scheduling System (Training will be provided).
  • Good communication and negotiation skills.
  • Ability to communicate and coordinate with people from various cultures.
  • Competency in Aviation Meteorology and Reporting Systems.
  • Time management in a high pressure environment and ability to make sound decisions under time pressure.
  • Attention to Detail.

    • Our Offer

  • Strong career support in an international environment.
  • Great culture and colleagues.
  • Multifarious benefit program.

    • Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

    We look forward to receiving your application!

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    Flight • Muharraq, Muharraq Governorate, Bahrain