Job Description
POSITION OBJECTIVE
- Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
- Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures
- End to end store responsibility in absence of Store Manager
- Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
- Provide feedback to the Store Manager and Area Manager with regards to employees and products
Key Responsibilities
Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock lossMaintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needsEnsuring the retail staff has the skill to provide highest levels of customer service for maximizing the salesAssisting the Store Manager in implementation of operating procedures at the store as per the company standardsEnsure the brand and company’s policies and procedures are adhered by all the staff at all the timesRegularly audits own store administration and resolve any issuesManage the daily roaster, leave and grievances of the retail staffMaintain the visual merchandising standards at the stores all the time as per set VM standardsPromote the Club Apparel Loyalty Program of the company for repeat salesProvide feedback to the Store Manager and / or Area Manager with regards to the employees and productsEnsure awareness and vigilance at all times of security in the store without any negligenceMust be updated about the various brands of the group for suggestive selling to the customersEnd to end store responsibility in absence of Store ManagerMust be physically fit to stand for extended hours and heavy liftingAbout Us
Apparel Group is a global fashion and lifestyle retail conglomerate residing at the crossroads of the modern economy – Dubai, United Arab Emirates. Today, the Apparel Group caters to thousands of eager shoppers through its more than + stores and 75+ brands across all platforms employing 17, multicultural staff covering four continents.
Apparel group has carved its strong presence not only in the UAE, Kuwait, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Singapore, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines. Also, Apparel Group provides customers the experience of shopping from the comfort of their own home with ease and convenience via our E-Commerce site
Apparel Group Operates Brands from around the world, originating from USA, Canada, Europe, Australia, Asia and include leading names in Fashion, Footwear & Lifestyle such as Tommy Hilfiger, Charles & Keith, Skechers, Aldo, Nine West, Aeropostale, Jamie’s Italian to name a few and other key brands include Tim Hortons, Cold Stone Creamery, Inglot, Rituals etc..
The Apparel Group owes its amazing growth to the vision and guidance of its dynamic Chairman, Nilesh Ved, who has taken the company from strength to strength since its inception in the last two decades.”
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